TRAININGS

D.P. PROTECTION AGENCY

We manage our own in-house training academy; this allows us to monitor the content and quality of our training program in real time. Our program includes a comprehensive basic skills and refresher courses. Our program goes further than the two (2) core elements mandated by Illinois State Law (225 ILCS 447/25-20) for all employees. Customer Service is a standard training series that features verbal de-escalation techniques; plus basic Defensive Tactics Training series and more.‚Äč